About Us
Innovate your BPO experience
RCCbpo is bringing you the simplest, most cost-effective solutions for all your call center needs. Located in the conveniently nearshore Belize, RCCbpo offers top-quality 24/7 service from skilled native English-speakers. We have over 17 years of experience in providing customer service, sales and support options for a wide variety of industries located in North America, and Canada. We are proud to be fully PCI certified.
Our performance-driven culture and an obsession with analytics allow us to provide the most cost-effective, strategic solutions for our clients. RCC clients enjoy short travel from The United States and Canada to Belize, and they are able to consistently visit and engage with our management teams. This ensures we are always adapting accordingly to the high demands of your customers and business models.
Our Mission
We deliver exceptional BPO services and solutions to help our clients to execute their vision by creating job opportunities and developing talented people who want to improve their life conditions.
Our Vision
To become a recognized BPO provider in the Nearshore market.
Our Values
COMMITMENT
We are committed to go beyond expectations. We constantly look to improve ourselves.
HONESTY
We are honest in all our interactions. Our words are consistent with our actions.
COMMON PURPOSE
We share same goals and help each other to achieve our best.
Our Story
In 2005, our CEO & Founder, plunged into the BPO industry opening the first ever contact center in Belize. By 2006 the small 50 person team grew to +800 occupied seats and became the biggest employer in Belize.
More than 17 Years have passed and we haven't slowed down. Our story is still being written and we are proud to still be the biggest employer in our country. With a team-force of more than 1,800 co-workers, a broad and diverse portfolio, and a performance driven culture; we will be happy to include you in our story.
